Terms of service

Terms of Service – GiftsWallah

Welcome to GiftsWallah. By accessing our website and purchasing our products, you agree to follow these Terms of Service.

1. General Information

GiftsWallah provides personalized gifts, photo frames, mugs, keychains, and other gifting products. We reserve the right to update, modify, or discontinue any product or service without prior notice.

2. Product Information

We try our best to display accurate product images, descriptions, and details. However, slight differences in color, design, or appearance may occur due to screen settings or customization variations.

For personalized products, customers are responsible for providing correct details, images, names, and customization instructions while placing the order.

3. Orders & Payments

All orders are subject to product availability and confirmation.
Customers must provide accurate shipping and contact information.
Payments must be completed through available payment methods on our website.
We reserve the right to cancel any order in case of incorrect information, payment issues, or other valid reasons.

4. Custom Products

Customized and personalized products are created according to customer-provided details. Once production starts, changes or cancellations may not be possible.

Customers should carefully check spelling, images, and customization details before confirming the order.

5. Shipping & Delivery

Delivery timelines may vary depending on location, product type, and courier services.

GiftsWallah is not responsible for delays caused by courier partners, weather conditions, holidays, or circumstances beyond our control.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. Please review our policy before placing an order.

7. Intellectual Property

All website content including images, logos, designs, text, and branding belongs to GiftsWallah and may not be copied or used without permission.

8. Limitation of Liability

GiftsWallah will not be responsible for any indirect losses, delays, or damages resulting from the use of our products or website.

9. Privacy

Your personal information is handled according to our Privacy Policy. We use customer information only for order processing, communication, and improving our services.